Privacy and Data Protection Policy

Privacy and Data Protection Policy

Last updated: February 2025

It describes our procedures on the collection, use and disclosure of your information when you use the website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our website. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Company (referred to as, the Company refers to, TRAPO ÉPICO, Lda, legal entity no. 513 932 160 with registered office at Avenida Alves Redol no. 1, 2720-049 Amadora, in Portugal.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

Country refers to Portugal

Device means any device that can access the Website, such as a computer, mobile phone or digital tablet.

Personal Data is any information relating to an identified or identifiable individual.

Site refers to the website or web site.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third party companies or individuals engaged by the Company to operate the website, to perform services related to the website or to assist the Company in analyzing how the website is used.

Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

Website refers to Trapo Épico, accessible from https://www.trapoepico.com/

User means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Collection and use of your personal data

Types of data collected

Personal data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: first and last name, phone number, email address, company or business activity.

Usage data

Usage Data is collected automatically when you use the website.

Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information that helps us to operate our business.

Cookies or Browser Cookies. A cookie is a small file placed on your Device. You have the right to instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our website may use Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related site statistics (for example, recording the popularity of a particular section and verifying system and server integrity).

Cookies can be either persistent or session cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use session and persistent cookies for the purposes set out below:

Cookies necessários/essenciais

Tipo: Cookies de sessão Administrado por: Nós

Objetivo: Estes cookies são essenciais para lhe fornecer os serviços disponíveis no sítio Web e para lhe permitir utilizar algumas das suas funcionalidades.

Política de Cookies / Aviso Cookies de aceitação

Tipo: Cookies persistentes

Administrado por: Nós

Objetivo: Estes Cookies identificam se os utilizadores aceitaram a utilização de cookies no Website.

Cookies de funcionalidade

Tipo: Cookies persistentes

Administrado por: Nós

Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Use of your personal data

The Company may use Personal Data for the following purposes:

To provide and maintain the website, including monitoring usage of the website.

To manage your registration as a user of the website. The Personal Data you provide may give you access to different features of the website that are available to you as a registered user.

To manage User requests: To respond to and manage requests that the User makes to us.

To contact the User: To contact the User by email, telephone calls, SMS, or other equivalent forms of electronic communication, to respond to the request made by the User.

To provide you with news, special offers and general information about other goods, services and events that are similar to those that you have already purchased or requested, unless you have opted not to receive such information.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, services, marketing and your experience.

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our website and to contact you.

We may disclose your personal information for any other purpose only with your consent.

Retention of your personal data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Site, or We are legally obligated to retain this data for longer time periods.

Transfer of your personal data

Your information, including Personal Data, is processed in the Company and in any other places where the parties involved in the processing are located solely for business and marketing purposes.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Delete your personal data

You have the right to erase or request our assistance in erasing the Personal Data we have collected about you.

Where a User area exists, you may update, change or delete your information at any time by logging into your Account, if you have one, and visiting the account settings section which allows you to manage your personal information. You may also contact us to request access to, correction of or deletion of any personal information you have provided to us – geral@trapoepico.com

Please note, however, that we may need to retain certain information where we have a legal obligation or legal basis to do so.

Disclosure of your personal data

Commercial transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will notify You before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a public institution).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, protect against legal liability.

Security of your personal data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our website does not have any products aimed at minors, so no data from minors will be collected. The website is aimed at a professional audience in certain sectors of activity.

Links to other websites

Our website may contain or may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a prominent mention of the date of the Policy’s revision.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at geral@trapoepico.com